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Writer's pictureAdam Margolin

BISCUIT Method Explained

In today's fast-paced business environment, it's not just about having tools; it's about having the right tools. Especially when it comes to marketing, you need something versatile, reliable, and most importantly, effective. This is where the BISCUIT model comes into play – think of it as the Swiss Army knife of marketing strategies, designed to enhance your impact in the market strategically.


Let's break down the BISCUIT model, piece by piece, and see how it can be the game-changer for your business, especially if you're steering a small to medium-sized ship in the vast sea of competition.

BISCUIT Model

Believe

Trust is the cornerstone of any relationship, including those you build with your potential customers. They need to believe in not just what you're selling but also in who's selling it. For instance, if you're in the SaaS industry, leveraging endorsements from IT experts or well-renowned brands that have benefited from your software does wonders. This initial step isn't just about showing off big names; it's about laying down a solid groundwork of trust.


Interest

Capturing interest means standing out. What makes your service unique? Highlight those captivating stats, features, or benefits. Maybe your software simplifies a complex process, or it fits into your customers' existing tech ecosystem like a glove. These are the hooks that will catch your audience's attention.


Scan

We're all fighting for a slice of our customers' attention. Make your key benefits instantly recognizable with clear headings and bullet points. This step ensures that at a quick glance, your audience can understand the unique value proposition you're offering. It's not about a superficial skim; it’s about delivering efficiency in communication.


Comprehend

Getting their attention is one thing but driving the message home is another. This is where you dive deep into explaining how exactly your service alleviates their daily hassles. Demonstrations, use cases, or walkthrough videos can be incredibly effective here. Make it tangible, make it relatable.


Uncover

Every service has its unique, sometimes hidden, gems. Highlight these—whether it’s the scalability of your solution as their business grows or the round-the-clock customer support you offer. Bringing these points to light can often tip the scales in your favor.


Invest

Now, help your prospects see the bigger picture. Illustrate the return on investment (ROI) and paint a vivid picture of a future where their pain points are alleviated, thanks to your service. This step is about making them see your service not just as a purchase but as a pivotal investment in their growth journey.


Tell

Never underestimate the power of word-of-mouth. Encourage your satisfied customers to share their success stories. Featuring testimonials, case studies, or a customer spotlight can serve as powerful endorsements for your service.


The Bottom Line

The BISCUIT model is a holistic approach to marketing, designed to guide potential customers from healthy scepticism to becoming vocal advocates of your brand. It's strategic, it's layered, and most importantly, it's proven to foster meaningful connections.



Are you grappling with how to apply the BISCUIT method to your business's unique challenges? As a Fractional CMO, I'm here to help. Let’s navigate these waters together and unlock the growth and efficiency your business deserves.

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